Archival may have been temporarily disabled for some domains last night

Incident Report for LuxSci

Resolved

Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may have had archival disabled for a short time frame. This occurred between 9:19pm ET and 2am ET.During this time email may not have been archived. The problem has been resolved and archival has been re-enabled on all domains that had it previous to this issue.

Posted Oct 21, 2025 - 09:57 EDT

This incident affected: Email Archival.