All Systems Operational
LuxSci Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Shared WebMail ? Operational
90 days ago
100.0 % uptime
Today
SecureForm ? Operational
90 days ago
100.0 % uptime
Today
Premium Email Filtering ? Operational
90 days ago
100.0 % uptime
Today
Email Archival ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
LuxSci Mailer Operational
90 days ago
100.0 % uptime
Today
Hosted Email Operational
90 days ago
100.0 % uptime
Today
Hosted Web Services Operational
90 days ago
100.0 % uptime
Today
SecureVideo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
May 30, 2020

No incidents reported today.

May 29, 2020

No incidents reported.

May 28, 2020
Completed - The scheduled maintenance has been completed.
May 28, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 21:01 EDT
Scheduled - SCHEDULED
LuxSci will be updating disk space for one shared email server on Thursday, May 28st, between 9pm and 9:59pm Eastern Time, USA. During this maintenance window there will be a period of 5-15 minutes of server downtime for email services.

Affected users are those that use the shared email server rs2006. Your email server hostname looks like: email409.luxsci.com. If you are unsure if this maintenance window applies to you, please contact LuxSci support.
May 21, 16:06 EDT
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Resolved - All LuxSci customers using the SecureVideo service will need to adhere to the following update from Zoom, regarding their plans to increase security of the platform....

As part of its 90 Day Security Plan, Zoom is rolling out GCM encryption across the entire Zoom platform, providing increased protection for meeting data.

This will require updating Zoom to the most recent version. After May 30, 2020, all Zoom clients on older versions will receive a forced update when trying to join meetings as GCM encryption will be fully enabled across the Zoom platform.

If you have any questions, please open a support ticket in your LuxSci account.
May 21, 14:54 EDT
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.