All Systems Operational
LuxSci Network Infrastructure ? Operational
90 days ago
99.98 % uptime
Today
Shared WebMail ? Operational
90 days ago
99.98 % uptime
Today
SecureForm ? Operational
90 days ago
99.98 % uptime
Today
Premium Email Filtering ? Operational
90 days ago
100.0 % uptime
Today
Email Archival ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
LuxSci Mailer Operational
90 days ago
99.98 % uptime
Today
Hosted Email Operational
90 days ago
99.98 % uptime
Today
Hosted Web Services Operational
90 days ago
99.98 % uptime
Today
SecureVideo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Upgrade from PHP v7.2 to PHP v7.4 Nov 1, 09:00 - Nov 30, 09:00 EDT
During the month of November, 2020, LuxSci will be upgrading all dedicated web servers that are currently running PHP v7.2 to PHP v7.4; shared web servers running PHP v7.2 will be upgraded to PHP v7.3.

After November 30th, 2020, PHP v7.2 will no longer be supported by the PHP development community and will no longer be receiving security updates. As such, using PHP v7.2 after November, 2020 is not an option for security reasons.

If you are on a server that is currently running PHP v7.2 and you are unsure if your web site fully supports PHP v7.3 or 7.4, we recommend that you review your site and verify support during the coming months, so that when the software on your server is updated, your site will keep on chugging along. If you are unsure if your server is running PHP v7.2, please contact LuxSci support or examine your dedicated server administration page. See also the list of backwards-incompatible changes to PHP:

https://www.php.net/manual/en/migration73.incompatible.php
https://www.php.net/manual/en/migration74.incompatible.php

Dedicated server customers can request that we upgrade their servers to PHP v7.4 at any time; they do not have to wait for November. Additionally, dedicated server customers running PHP 7.2 can request that their servers be upgraded to PHP 7.3 instead of PHP 7.4, if they need more time for compatibility with 7.4. However, note that PHP 7.3 will reach its own end of life on December 6th, 2021 (see https://www.php.net/supported-versions.php) ... so everyone left using PHP 7.3 will be upgraded by LuxSci to PHP 7.4 or PHP 7.5 in November of 2021.

There is no option to continue to use PHP 7.2 after November 30th, 2020. To do so would be to leave your web site open to attackers.

Customers whose servers are currently running PHP v7.3 are not affected by this maintenance; however, they can also request an upgrade to PHP v7.4 if that is desirable for them. If you have questions about how this upgrade may affect you, please contact LuxSci support.
Posted on Aug 3, 10:30 EDT
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Resolved - This incident is apparently resolved. From Rackspace:

"On 4 August 2020, between 22:21 CDT and 23:07 CDT, customers in the DFW3 data center may have experienced packet loss, latency, or loss of connectivity. Network Operations engineers are investigating root cause and are monitoring the environment's stability."
Aug 5, 00:40 EDT
Monitoring - Rackspace appears to have resolved the networking issue as our servers are back online. We are moving this to "Monitoring" until we have an update from them and confirm that all is better.
Aug 5, 00:14 EDT
Identified - We have identified the issue as an incident in the Rackspace Dallas data center that is affecting network traffic to and from our infrastructure located there ... as well as impacting many other Rackspace customers located in the same data center. We are working to gather more information from Rackspace on the issue, as there is not yet a public status update from them on it.
Aug 5, 00:05 EDT
Update - We are continuing to investigate this issue.
Aug 4, 23:56 EDT
Investigating - We are currently investigating and issue where the LuxSci network in Dallas Texas appears inaccessible.
Aug 4, 23:34 EDT
Aug 4, 2020
Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

No incidents reported.

Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020

No incidents reported.