All Systems Operational
LuxSci Network Infrastructure   ? Operational
90 days ago
100.0 % uptime
Today
Shared WebMail   ? Operational
90 days ago
99.99 % uptime
Today
SecureForm   ? Operational
90 days ago
100.0 % uptime
Today
Premium Email Filtering   ? Operational
90 days ago
100.0 % uptime
Today
Email Archival   ? Operational
90 days ago
100.0 % uptime
Today
DNS   ? Operational
90 days ago
100.0 % uptime
Today
Spotlight Mailer   Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
During the month of December, 2018, LuxSci will be upgrading all shared and dedicated web servers that are currently running PHP v5.6.x to PHP v7.2.x. After December 31st, 2018, PHP v5.6.x will no longer be supported by the PHP development community and will no longer be receiving security updates. As such, using PHP v5.6.x after December, 2018 is not an option for security reasons.

If you are on a server that is currently running PHP v5.6.x and you are unsure if your web site fully supports PHP v7.2.x, we recommend that you review your site and verify that it will support PHP v7.2.x during the coming months, so that when the software on your server is updated your site will keep on chugging along. If you are unsure if your server is running PHP v5.6.x, please contact LuxSci support.

Dedicated server customers can request that we upgrade their servers to PHP v7.2.x at any time; they do not have to wait for December. Customers whose servers are running PHP v7.1.x are not affected by this maintenance; however, they can also request an upgrade to PHP v7.2.x if that is desirable for them.
Posted on Sep 23, 15:48 EDT
LuxSci and Rackspace will be performing maintenance on the hypervisors involved with our standard Enterprise Server infrastructure on December 15th, 2018. Due to the redundant nature of this infrastructure, no downtime is expected. However, it is possible that some services could run a little slower than usual during the maintenance window due to a reduction in the available amount of underlying server resources. However, we expect this impact to be minimal, as resource requirements on the weekends is greatly reduced from weekday peak averages, anyway.

Please contact LuxSci support if you have any questions.
Posted on Nov 11, 18:19 EST
LuxSci Web Site: External Live Monitoring
Fetching
Past Incidents
Nov 14, 2018
Resolved - We have resolved the issue with LuxSci services and will be providing more information as to the details of the outage as soon as possible.
Nov 14, 12:52 EST
Investigating - We are currently investigating issues with LuxSci system services. We'll update when we have more information.
Nov 14, 12:48 EST
Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 21:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 10, 13:25 EST
Scheduled - We are scheduling some planned updates to the Spotlight Mailer platform on the evening of Saturday, November 10th, 2018. The maintenance window is set for 9 PM Eastern to 12 midnight Eastern, though we only expect a few minutes of downtime.

Any campaigns in progress or scheduled to send during the maintenance window will be temporarily paused and automatically resumed when the maintenance window is complete.

If you have any questions or concerns, please contact LuxSci Support
Nov 1, 16:35 EDT
Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.

Nov 1, 2018

No incidents reported.

Oct 31, 2018

No incidents reported.