All Systems Operational
LuxSci Network Infrastructure ? Operational
90 days ago
99.98 % uptime
Today
Shared WebMail ? Operational
90 days ago
99.98 % uptime
Today
SecureForm ? Operational
90 days ago
99.98 % uptime
Today
Premium Email Filtering ? Operational
90 days ago
100.0 % uptime
Today
Email Archival ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
LuxSci Mailer Operational
90 days ago
99.95 % uptime
Today
Hosted Email Operational
90 days ago
99.95 % uptime
Today
Hosted Web Services Operational
90 days ago
99.95 % uptime
Today
SecureVideo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
LuxSci will be migrating a shared server rs146.luxsci.com to a new server. This server is being migrated to a new machine October 2nd in order to upgrade the operating system. The current server is getting old and the operating system will stop being supported this year. We are migrating rs146 to a new server with a new OS to mitigate this.

Migration Time: Friday, Oct 2nd between 9pm and 11pm Eastern Time.

During this migration period, email services may be offline for 15-45 minutes. Affected customers should plan to not login or try to use email during the maintenance window. Note that the migration will preserve the IP address of this server, so no DNS or other changes will be needed. Except that you should note that SMTP will require TLS 1.2+ going forward after this migration, if you are still using TLS 1.0 for SMTP, you will need to upgrade to TLS 1.2+ support to continue to use SMTP after this migration on October 2nd.

All usernames, passwords, email hostname and other configuration details will remain the same. The only other change is that your server's actual host name is changing from rs146.luxsci.com to rs161.luxsci.com.

Affected users are those that use the shared email server rs146. Your email server hostname looks like:
email1.luxsci.com
email4.luxsci.com

If you are unsure if this maintenance window applies to you, please contact LuxSci support.
Posted on Sep 18, 23:13 EDT
Scheduled Upgrade from PHP v7.2 to PHP v7.4 Nov 1, 09:00 - Nov 30, 09:00 EDT
During the month of November, 2020, LuxSci will be upgrading all dedicated web servers that are currently running PHP v7.2 to PHP v7.4; shared web servers running PHP v7.2 will be upgraded to PHP v7.3.

After November 30th, 2020, PHP v7.2 will no longer be supported by the PHP development community and will no longer be receiving security updates. As such, using PHP v7.2 after November, 2020 is not an option for security reasons.

If you are on a server that is currently running PHP v7.2 and you are unsure if your web site fully supports PHP v7.3 or 7.4, we recommend that you review your site and verify support during the coming months, so that when the software on your server is updated, your site will keep on chugging along. If you are unsure if your server is running PHP v7.2, please contact LuxSci support or examine your dedicated server administration page. See also the list of backwards-incompatible changes to PHP:

https://www.php.net/manual/en/migration73.incompatible.php
https://www.php.net/manual/en/migration74.incompatible.php

Dedicated server customers can request that we upgrade their servers to PHP v7.4 at any time; they do not have to wait for November. Additionally, dedicated server customers running PHP 7.2 can request that their servers be upgraded to PHP 7.3 instead of PHP 7.4, if they need more time for compatibility with 7.4. However, note that PHP 7.3 will reach its own end of life on December 6th, 2021 (see https://www.php.net/supported-versions.php) ... so everyone left using PHP 7.3 will be upgraded by LuxSci to PHP 7.4 or PHP 7.5 in November of 2021.

There is no option to continue to use PHP 7.2 after November 30th, 2020. To do so would be to leave your web site open to attackers.

Customers whose servers are currently running PHP v7.3 are not affected by this maintenance; however, they can also request an upgrade to PHP v7.4 if that is desirable for them. If you have questions about how this upgrade may affect you, please contact LuxSci support.
Posted on Aug 3, 10:30 EDT
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.