In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 21:00 EDT
Scheduled - LuxSci will be performing rolling reboots of all servers so that operating system updates can take effect. Customers can expect 1-2 minutes of downtime on shared email, web, and dedicated email and web servers sometime during the maintenance window.

While the maintenance window spans several days, we plan on performing the majority of the updates during the evenings and during the weekend. Should an unexpected issue arise, LuxSci staff will be there to address it.
LuxSci Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Shared WebMail ? Operational
90 days ago
100.0 % uptime
Today
SecureForm ? Operational
90 days ago
100.0 % uptime
Today
Premium Email Filtering ? Operational
90 days ago
100.0 % uptime
Today
Email Archival ? Operational
90 days ago
100.0 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
LuxSci Mailer Operational
90 days ago
100.0 % uptime
Today
Hosted Email Operational
90 days ago
100.0 % uptime
Today
Hosted Web Services Operational
90 days ago
100.0 % uptime
Today
SecureVideo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
At LuxSci, we are continuously innovating to deliver highly secure, flexible and reliable solutions to meet your business needs. In this spirit, we are very excited to announce that we have partnered with Oracle to deliver key infrastructure improvements and enhanced data center capabilities.

With this upgrade, our new servers offer a multitude of key advantages including:

- Significantly increased available memory and CPU performance
- Significantly improved networking speed
- Automatic layer 3 and 4 network DDoS protection
- Enhanced inter-server network isolation
- Upgraded, more secure operating system: Oracle Linux v8

Over the coming months, all shared LuxSci services will be migrating away from the current (Enterprise) VMware servers at RackSpace to the new and improved Oracle servers and second-generation data center. These migrations will take place on a rolling basis over the 12 months starting August 1st, 2021.

Your specific server migration announcements will be made at https://status.luxsci.com when the time nears, and we will certainly notify you through a support ticket and/or phone call if any specific actions are required of you as a result of the migration.

This data center upgrade will not impact your current solution pricing; it will serve to further increase the security and performance of your LuxSci solutions.

Lastly, it is important to note that after this migration, LuxSci shared web and email services will no longer running in a clustered VMware environment. As with most technology solutions, service downtime will be
possible in the event of hypervisor/hardware failure, although such events are very rare in the Oracle cloud. If your organization requires the highest level of availability for your LuxSci services, our team is standing by to share the key benefits of upgrading your shared solution to a dedicated, high availability clustered solution.
Posted on Jun 15, 11:46 EDT
Scheduled Upgrades from PHP 7.3 to PHP 7.4 Nov 1, 00:00 - Nov 29, 23:00 EDT
During the month of November, 2021, LuxSci will be upgrading all web servers that are currently running PHP v7.3 to PHP v7.4.

After December 6th, 2021, PHP v7.3 will no longer be supported by the PHP development community and will no longer be receiving security updates. As such, using PHP v7.3 after that date is not an option for security reasons. See:

https://endoflife.software/programming-languages/server-side-scripting/php

If you are on a server that is currently running PHP v7.3 and you are unsure if your web site fully supports PHP v7.4, we recommend that you review your site and verify support during the coming months, so that when the software on your server is updated, your site will keep on chugging along. If you are unsure if your server is running PHP v7.3, please contact LuxSci support or examine your dedicated server administration page. See also the list of backwards-incompatible changes to PHP:

https://www.php.net/manual/en/migration74.incompatible.php

Dedicated server customers can request that we upgrade their servers to PHP v7.4 at any time; they do not have to wait for November.

There is no option to continue to use PHP 7.3 after December 6th, 2021. To do so would be to leave your web site open to attackers and out of compliance.

Customers whose servers are currently running PHP v7.4 are not affected by this maintenance.

LuxSci will soon support PHP v8.0 for dedicated customers; those interested in upgrading to PHP v8.0 can request a date from support. All customers on PHP v7 will be upgraded to PHP v8 in November of 2022, when PHP v7.4 reaches its end of life (we will make another announcement about that in about a year).
Posted on Jul 2, 11:19 EDT
Past Incidents
Jul 31, 2021

No incidents reported today.

Jul 30, 2021

Unresolved incident: Rolling server reboots for security updates.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.