All Systems Operational
LuxSci Network Infrastructure   ? Operational
90 days ago
100.0 % uptime
Today
Shared WebMail   ? Operational
90 days ago
100.0 % uptime
Today
SecureForm   ? Operational
90 days ago
100.0 % uptime
Today
Premium Email Filtering   ? Operational
90 days ago
100.0 % uptime
Today
Email Archival   ? Operational
90 days ago
100.0 % uptime
Today
DNS   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Database Server Maintenance Oct 5, 22:00 - Oct 6, 02:00 EDT
On Friday night, October 5th, LuxSci will be performing maintenance on two of its central database servers. The databases hosted on these servers will be migrated to new servers so that older operating systems can be retired and new operating systems used for them. The databases in question are central to the operations of LuxSci WebMail / Web User Interface, WebAides, SecureForm Processing, API, and MobileSync. During the maintenance there will be periods of time where these services are offline. Closer to the maintenance window, we will post an updated timeline.

The following services should NOT be affected by this maintenance:
- Web hosting
- Database hosting
- Receipt of inbound email (when checked by IMAP or POP)
- Sending of email (though there may be a delay in the processing of outbound email)
- SecureChat, SecureVideo, Premium Email Filtering, Email Archival, DNS
- Dedicated, independent Disaster Recovery locations some customers have.
Posted on Sep 11, 10:34 EDT
LuxSci Web Site: External Live Monitoring
Fetching
Past Incidents
Sep 18, 2018

No incidents reported today.

Sep 17, 2018
Completed - The scheduled maintenance has been completed.
Sep 17, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 20:00 EDT
Scheduled - LuxSci will be performing rolling reboots of its shared and dedicated servers so that operating system updates can take effect. Customers can expect 1-2 minutes of downtime on shared email, web, and dedicated email and web servers sometime during the maintenance window. LuxSci will also be updating the databases on these servers with software updates in the same fashion. We expect a few seconds of database downtime per server sometime during the maintenance window.

While the maintenance window spans several days, we plan on performing the majority of the updates during the evenings and during the weekend. Should an unexpected issue arise, LuxSci staff will be there to address it.
Sep 12, 21:44 EDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018

No incidents reported.

Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.

Sep 6, 2018

No incidents reported.

Sep 5, 2018

No incidents reported.

Sep 4, 2018

No incidents reported.