We are experiencing some issues with network latency

Incident Report for LuxSci

Resolved

This issue is resolved.

Posted May 11, 2023 - 20:10 EDT

Monitoring

Our network is returning to normal operations. We will continue to monitor the situation.

Posted May 11, 2023 - 17:31 EDT

Investigating

We are experiencing network latency issues in our Ashburn, Virginia, data center. The network latency could cause webmail and website pages to load slowly. We are investigating the issue and hope to have it resolved soon.

Posted May 11, 2023 - 16:57 EDT

This incident affected: LuxSci Network Infrastructure, Shared WebMail, SecureForm, LuxSci Secure Marketing v2, Hosted Email, and Hosted Web Services.