Some servers in Rackspace, Dallas Texas down

Incident Report for LuxSci

Resolved

All affected servers are now back online. The root cause of the issue was an administrative error at Rackspace.

Posted Nov 11, 2021 - 04:28 EST

Identified

These servers are currently being brought back online.

Posted Nov 11, 2021 - 04:13 EST

Investigating

We are currently investigating an issue that has taken a number of virtual servers in Rackspace, Dallas Texas offline.

Posted Nov 11, 2021 - 03:23 EST

This incident affected: Hosted Email and Hosted Web Services.