All Systems Operational

LuxSci Network Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Shared WebMail ? Operational
90 days ago
100.0 % uptime
Today
SecureForm ? Operational
90 days ago
100.0 % uptime
Today
Premium Email Filtering ? Operational
90 days ago
100.0 % uptime
Today
Email Archival ? Operational
90 days ago
99.95 % uptime
Today
DNS ? Operational
90 days ago
100.0 % uptime
Today
LuxSci Secure Marketing v2 Operational
90 days ago
100.0 % uptime
Today
LuxSci Secure Marketing v3 Operational
90 days ago
100.0 % uptime
Today
Hosted Email Operational
90 days ago
100.0 % uptime
Today
Hosted Web Services Operational
90 days ago
100.0 % uptime
Today
SecureVideo Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Upgrade from PHP 8.1 to 8.3 Dec 1, 2025 00:00 - Jan 1, 2026 00:00 EST

For the month of December, 2025, LuxSci will be upgrading all web servers that are currently running PHP v8.1 to PHP v8.3.

After this time, PHP v8.1 will no longer be supported by the PHP development community and will no longer be receiving security updates. For security reasons, all PHP v8.1 must be updated by this date and we cannot provide extensions. See:

https://www.php.net/supported-versions.php

If you are on a server that is currently running PHP v8.1 and you are unsure if your web site fully supports PHP v8.3, we recommend that you review your site and verify support during the coming months, so that when the software on your server is updated, your site will continue to operate as expected. If you are unsure if your server is running PHP v8.1, please contact LuxSci support or examine your dedicated server administration page. See also the list of backwards-incompatible changes to PHP:

https://www.php.net/manual/en/migration82.php
https://www.php.net/manual/en/migration83.php

Dedicated server customers can request that we upgrade their servers to PHP v8.3 at any time; they do not have to wait for December.

There is no option to continue to use PHP 8.1 after December 31st, 2025. To do so would be to leave your web site open to attackers and out of compliance.

Customers whose servers are currently running PHP v8.3 are not affected by this maintenance.

Posted on Aug 27, 2025 - 14:49 EDT
Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Resolved - Due to a side effect of the Amazon Web Servers (AWS) outage from yesterday, some of LuxSci's customer domains may have had archival disabled for a short time frame. This occurred between 9:19pm ET and 2am ET.During this time email may not have been archived. The problem has been resolved and archival has been re-enabled on all domains that had it previous to this issue.
Oct 21, 09:57 EDT
Oct 20, 2025
Resolved - Emails to @us1.journaladdress.com are now being delivered as normal. Old emails that are queued will start to be delivered to our customer's archives as our system works through the queued emails.
Oct 20, 18:56 EDT
Monitoring - We are aware of the cause of the issue and are monitoring AWS.
Oct 20, 15:40 EDT
Investigating - Please be aware you may see bounces on your LuxSci account that are with respect to emails going to @us1.journaladdress.com.

These bounces are emails being sent to the Premium Archival Service. This service uses Amazon Web Service for some of it’s operations. Currently, Amazon is experiencing a world wide outage which is in turn causing these bounces.

Once Amazon comes back online, the bounces should stop coming in.

Oct 20, 15:36 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.